- Choosing your vacation
- Couple
- We travel as a couple: what type of tour do you recommend?
- With friends
- Some of my friends would like to join the tour I already booked: is it possible?
- For families
- How do family tours work?
- Do you provide discounts for families?
- Do children travel for free?
- My child's birthday happens to be during the tour: how do you calculate his/her age?
- I'm not sure whether my child can manage all the stages: what happens if he/she is too tired to cycle?
- Do you rent e-bikes also to children/teenagers?
- Can I rent accessories for children with an e-bike?
- I want to use my bike and rent only the accessories for transporting children (car seat/carriage...): can I do this?
- I have my own child-carrying accessories (child seat/child trailer...): can I mount them on the rental bikes?
- 8+ tailor-made
- How do tailor made tours work?
- Can I charter a barge for my group/association?
- Do you provide group discounts?
- Cycling
- How does a bike tour work?
- How can I prepare for a cycling tour?
- What kind of bikes do you rent?
- Do you rent e-bikes?
- Can I bring my own bike?
- Bike and barge
- How does a bike and barge holiday work?
- How far in advance do you recommend to book a bike and barge tour?
- Are the bike and barge tours guided or self-guided?
- How spacious are the cabins on a bike and barge tour?
- I have never done a cycling tour. How can I choose the right itinerary for me?
- Do you provide sheets, towels and hairdryers?
- Do cabins on barges have portholes/windows that can be opened?
- Is there air conditioning on board?
- How does it work with water and electricity on board?
- Can I use a credit/debit card to pay for drinks on board?
- Can I consume my drinks while on board?
- How does life on board work?
- What is included in the full board on a bike and barge tour?
- What kind of bikes do you rent?
- Do you rent e-bikes?
- Can I bring my own bike?
- How does it work with my luggage in a bike and barge tour?
- Does the boat sail or remain moored?
- Can I stay on board if I don't feel like cycling?
- What do you mean with cabin below/main/above deck?
- In group
- How do group tours work?
- Who are the tour leaders?
- What kind of assistance does the tour leader provide?
- Self-guided
- What is a self-guided tour?
- What do you mean with "tour information"?
- How do I follow the route? Do you provide maps?
- Do you provide paper or digital maps?
- Do I have enough time to visit the cities along the way?
- I would like to book only the luggage transfer and arrange the rest by myself: is that possible?
- Comfort
- What are the comfort categories Bronze, Silver, Gold and Platinum?
- What kind of accommodation do you book?
- What kind of barges are there on "Bike and barge tours"?
- Can I know in advance the names of the accommodations?
- How spacious are the cabins on a bike and barge tour?
- Physical preparation
- Do I need to train to be able to make a cycling tour?
- I like cycling, but I'm not well-trained. Am I able to make a bike and barge tour?
- Are the routes difficult?
- I have never done a cycling tour. How can I choose the right itinerary for me?
- How much your vacation costs
- Tour price
- What is included in the "price from"?
- Supplements
- What is included in the "price from"?
- Can I book extra nights after the tour?
- I have already booked and I would like to add rental bikes, it that possible?
- I have already booked and I would like to add extra nights, it that possible?
- How much does the bike/accessories rental cost?
- What kind of services can I add?
- Are visits along the stages included?
- Advantages
- Do you provide discounts for families?
- Do children travel for free?
- Do you provide discounts for a third person in room?
- Discounts
- Do you provide discounts for families?
- Do you provide discounts for a third person in room?
- My child's birthday happens to be during the tour: how do you calculate his/her age?
- Cancellation
- How do I cancel my holiday?
- What are the cancellation fees?
- Do you offer free cancellations?
- Insurance
- Do rental bikes include an insurance against theft and damage?
- Refund
- I am not satisfied with my holiday, can I get a refund?
- I booked a tour on your website, but it is not available: what happens with the deposit I paid?
- Online booking
- Availability
- Some of my friends would like to join the tour I already booked: is it possible?
- I booked a tour on your site: is it automatically confirmed?
- I booked a tour on your website, but it is not available: what happens with the deposit I paid?
- Booking
- Some of my friends would like to join the tour I already booked: is it possible?
- Can I book the hotels myself?
- How can I change the dates of my booking?
- I have already booked and I would like to add rental bikes, it that possible?
- I have already booked and I would like to add extra nights, it that possible?
- I have already booked and I would like to change the bike type, it that possible?
- What documents do I need for the trip?
- I have food allergies/intolerances: how do I report it?
- I booked a tour on your site: is it automatically confirmed?
- How can I book online?
- Payment
- How can I pay for the tour?
- How much do I have to pay to confirm my booking?
- How do you withdraw the balance without my permission?
- When is the balance due? Do you send a payment reminder?
- I booked a tour on your website, but it is not available: what happens with the deposit I paid?
- During your tour
- How to get there
- Do you provide instructions on how to reach the starting point?
- Where can I park my car during the tour?
- How can I go back to my car at the end of the tour?
- When should I arrive to start my tour?
- Is the round trip to get to the site and back home included?
- Transfer
- What happens if I cannot complete the stage?
- Do you provide a transfer in case it rains?
- Is the round trip to get to the site and back home included?
- Luggage transfer
- How does the luggage transport service work?
- How many pieces of luggage are included in the luggage transfer service?
- What time do I get my luggage at the end of the stage?
- What happens if my luggage gets lost?
- Is luggage transfer from the end point of the tour back to the starting point included?
- I would like to book only the luggage transfer and arrange the rest by myself: is that possible?
- Can I hop on the luggage van to shorten the stage?
- How does it work with my luggage in a bike and barge tour?
- Accommodation
- What kind of accommodation do you book?
- Barge
- What kind of barges are there on "Bike and barge tours"?
- How spacious are the cabins on a bike and barge tour?
- Do you provide sheets, towels and hairdryers?
- Do cabins on barges have portholes/windows that can be opened?
- Is there air conditioning on board?
- How does it work with water and electricity on board?
- Can I use a credit/debit card to pay for drinks on board?
- Can I consume my drinks while on board?
- How does life on board work?
- What is included in the full board on a bike and barge tour?
- How does it work with my luggage in a bike and barge tour?
- Does the boat sail or remain moored?
- Can I stay on board if I don't feel like cycling?
- Itinerary
- What is a self-guided tour?
- Do I need to train to be able to make a cycling tour?
- How do family tours work?
- What does linear / round / centre-based tour mean?
- What do you mean with "tour information"?
- How do I follow the route? Do you provide maps?
- Is it possible to shorten the itinerary by merging some of the stages?
- I'm not sure whether my child can manage all the stages: what happens if he/she is too tired to cycle?
- I like cycling, but I'm not well-trained. Am I able to make a bike and barge tour?
- Are the routes difficult?
- Do I have enough time to visit the cities along the way?
- What happens if I cannot complete the stage?
- What happens if it rains?
- Do you provide a transfer in case it rains?
- Can I shorten the stage with the train or other public transport?
- Do I start cycling on day 1?
- When is the first cycling day?
- Can I hop on the luggage van to shorten the stage?
- Do I have to finish the stage in a specific timeframe?
- Does the boat sail or remain moored?
- Can I stay on board if I don't feel like cycling?
- Is there a support vehicle while we cycle?
- Can the tour schedule be changed by Girolibero or the organizer?
- Are visits along the stages included?
- Assistance
- What kind of support do you provide?
- What do you mean with "tour information"?
- How do I follow the route? Do you provide maps?
- What do I have to do if I have mechanical problems with the rental bike during the tour?
- Do rental bikes include an insurance against theft and damage?
- What happens if my luggage gets lost?
- What happens if I cannot complete the stage?
- I have lost the maps/tour information: what do I do?
- What happens if I get lost?
- What happens if it rains?
- Do you provide a transfer in case it rains?
- Can I hop on the luggage van to shorten the stage?
- Is there a support vehicle while we cycle?
- How can I contact Girolibero?
- Tour information
- What do you mean with "tour information"?
- How do I follow the route? Do you provide maps?
- Do you provide paper or digital maps?
- When and how do I receive my travel documents?
- I have lost the maps/tour information: what do I do?
- What happens if I get lost?
- Tour leader
- How do group tours work?
- Who are the tour leaders?
- What kind of assistance does the tour leader provide?
- Bikes
- How does the rental bike work?
- What kind of bikes do you rent?
- Do you rent e-bikes?
- Can I bring my own bike?
- What do I have to do if I have mechanical problems with the rental bike during the tour?
- Is the rental bike suitable for my height?
- How do e-bikes work?
- How are rental bikes equipped?
- Do you rent e-bikes also to children/teenagers?
- Can I rent accessories for children with an e-bike?
- How much does the bike/accessories rental cost?
- I would like to rent only the bike and arrange the rest of the tour by myself: is that possible?
- Do rental bikes include an insurance against theft and damage?
- Can I mount my own pedals?
- Can I mount my own saddle?
- I would like to rent a bike for one day, is that possible?
- Do you sell Girolibero bikes?
- I want to use my bike and rent only the accessories for transporting children (car seat/carriage...): can I do this?
- I have my own child-carrying accessories (child seat/child trailer...): can I mount them on the rental bikes?
- Will I find the orange Girolibero bike on all tours?
- Accessories
- What kind of bikes do you rent?
- Can I bring my own bike?
- How are rental bikes equipped?
- Can I rent accessories for children with an e-bike?
- Is the helmet mandatory?
- How much does the bike/accessories rental cost?
- Can I mount my own pedals?
- Can I mount my own saddle?
- I want to use my bike and rent only the accessories for transporting children (car seat/carriage...): can I do this?
- I have my own child-carrying accessories (child seat/child trailer...): can I mount them on the rental bikes?
- Pets
- Can my pet come with me during the tour?
- Can I bring my pet on a bike and barge tour?
- Meals
- What is included in the full board on a bike and barge tour?
- I have food allergies/intolerances: how do I report it?
- After your vacation
- Reviews
- How can I leave a review?
- Photo contest
- How can I participate in the photo contest?
- Newsletter
- How do I stay updated on your upcoming trips?